AQUA FORCE PRESSURE CLEANING, LLC
MASTER TERMS & CONDITIONS AGREEMENT
Effective Date: August 23, 2026
Version: AF-TC-2026.08.23-R5
Company Contact Information
Aqua Force Pressure Cleaning, LLC (“Aqua Force”)
8812 Grand Prix Lane, Boynton Beach, Florida 33472
Email: info@aquaforcepressurecleaning.com
Phone: 954-798-8333
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INTRODUCTION
This Master Terms & Conditions Agreement (“Agreement”) governs services provided by Aqua Force Pressure Cleaning, LLC (“Aqua Force,” “Company,” “we,” “us,” or “our”) to the client identified in an accepted Service Authorization (“Client,” “you,” or “your”).
This Agreement applies to residential, commercial, multi-unit, homeowners association (“HOA”), condominium association, property-management, municipal, institutional, and similar exterior-cleaning, restoration, maintenance, and sealing services.
The accepted quote, estimate, proposal, work order, membership agreement, invoice for future or additional work, and any project-specific written amendment expressly accepted by Aqua Force are collectively referred to as the “Service Authorization.” The Service Authorization and this Agreement form the parties’ complete contract for the applicable services.
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SECTION 1 — ACCEPTANCE, AUTHORITY & CONTRACT DOCUMENTS
1.1 Acceptance
To the fullest lawful extent, the Client accepts this Agreement by: (a) signing or accepting a Service Authorization containing or conspicuously linking to it; (b) scheduling or confirming Service after a quote or invoice states that scheduling accepts these Terms and provides access to them; (c) verbally approving the price or scope and requesting scheduling, followed by Housecall Pro’s automatic terms email and the Client retaining the appointment or authorizing Work to begin or continue; or (d) after Service, signing a record applying this Agreement to the identified Service.
Documented verbal approval and conduct may bind a one-time Service. A writing or signature controls where law requires one, including a qualifying home-solicitation sale or agreement not performable within one year. A post-service signature may apply to that Service; payment, silence, or invoice receipt alone does not accept previously undisclosed terms.
1.2 Electronic Acceptance
Electronic acceptance or signature through Housecall Pro or another approved platform has the same effect as a handwritten signature to the extent permitted by law. The electronic record, acceptance date, accepted Service Authorization, and applicable Agreement version may be retained as evidence of the transaction.
1.3 Applicable Version
The version identified above governs services accepted while that version is in effect. Aqua Force may update its standard terms for future services, but an update does not retroactively change an already accepted Service Authorization unless both parties approve the change in writing.
1.4 Authority to Approve Work
A person accepting a Service Authorization represents that they have authority to authorize the work on behalf of the Client or property owner. A tenant, property manager, association representative, board representative, agent, employee, or other representative may authorize work only within their actual or apparent authority. The contracting Client remains responsible for payment and performance unless Aqua Force agrees otherwise in writing.
1.5 Definitions
• “Service” or “Work” means only the work expressly included in the accepted Service Authorization.
• “Written” or “in writing” includes email, Housecall Pro communication, electronic approval, and other retainable electronic records, except where applicable law requires a particular delivery method.
• “Completion” means substantial completion of the contracted Work, notwithstanding minor punch-list, touch-up, or corrective items that do not materially prevent use of the cleaned area.
• “Property” means the service location and included common areas identified in the Service Authorization.
• “Authorized Representative” means a person designated by the Client to approve contractual decisions.
1.6 Order of Precedence
If contract documents directly conflict, the following order controls only to the extent of the conflict:
1. A project-specific written amendment that expressly identifies the provision being changed and is accepted by an authorized Aqua Force representative;
2. The accepted Service Authorization and its specific scope, price, schedule, and payment terms;
3. A service-specific membership, sealing, or project addendum accepted for that job; and
4. This Agreement.
A project-specific concession does not amend Aqua Force’s terms for any other Client, property, service, or project.
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SECTION 2 — SCOPE, ESTIMATES & PERFORMANCE STANDARD
2.1 Included Work
Services will be performed only as described in the accepted line items or written scope. Any surface, area, treatment, repair, restoration process, stain-removal process, touch-up, or additional cleaning not expressly included is excluded.
2.2 Additional Work
Additional work requires authorization and may involve added labor, materials, chemicals, equipment, mobilization, or charges. Aqua Force will obtain approval before performing materially expanded billable work whenever reasonably practicable.
2.3 Site-Unseen Estimates
An estimate provided without a complete on-site inspection is based on information reasonably available at the time. Pricing, production time, equipment, scheduling, or scope may be adjusted if measurements, access, contamination, surface condition, safety conditions, water availability, lift requirements, or other material circumstances differ from those disclosed or reasonably anticipated.
2.4 Performance Standard
Aqua Force will perform the contracted Work using commercially reasonable methods selected for the surface and conditions. Unless expressly guaranteed in writing, exterior cleaning is a cleaning or treatment service—not reconstruction, resurfacing, refinishing, repair, or restoration to like-new condition.
2.5 No Unapproved Representation
No technician, crew member, ancillary vendor, resident, tenant, salesperson, property employee, or other person may expand the scope, alter the price, create a warranty, or modify this Agreement unless an authorized Aqua Force representative approves the change in writing.
2.6 Measurements & Quantities
Quoted measurements and quantities may be approximate unless the Service Authorization states that they are guaranteed. A lump-sum price is not converted into a unit-price contract merely because estimated dimensions or quantities appear in supporting materials.
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SECTION 3 — ACCESS, UTILITIES & CLIENT PREPARATION
3.1 Access
The Client must provide reasonable and lawful access to included work areas, gates, yards, courtyards, balconies, roofs, common areas, water sources, restricted areas, mechanical areas, and other locations reasonably necessary to perform the Work.
3.2 Client Absence
If the Client is absent at the scheduled time, Aqua Force may access exterior areas reasonably necessary to perform the approved Work unless the Client provided written restrictions beforehand.
3.3 Water Source
Unless otherwise agreed, the Property must provide a functioning water source with approximately 30 PSI minimum pressure and sufficient flow. Aqua Force may supplement available water with truck-carried water, but doing so does not eliminate the Client’s water-source obligation unless expressly waived.
3.4 Water-Supply Conditions
Aqua Force is not responsible for delay, reduced production, plumbing damage, inability to perform, or incomplete work caused by faulty spigots, broken pipes, failed valves, insufficient flow or pressure, water restrictions, concealed plumbing defects, or other water-system conditions outside Aqua Force’s reasonable control. Aqua Force will use reasonable care when connecting to an apparently serviceable water source.
3.5 Electrical Power
Aqua Force ordinarily uses its own powered cleaning equipment and does not require connection to the Property’s electrical system unless separately agreed.
3.6 Residential Trip or Late-Cancellation Charge
For ordinary residential work, a charge of up to $100 may apply when Aqua Force cannot reasonably begin or continue because of Client-controlled conditions, including locked gates, blocked access, vehicles, construction, debris, aggressive or unsecured pets, unsafe conditions, or failure to prepare. Any legally non-waivable cancellation right remains unaffected.
3.7 Personal Property
The Client must remove or reasonably protect movable furniture, decorations, toys, mats, cushions, umbrellas, grills, electronics, hoses, fragile objects, and other personal property from or immediately adjacent to work areas. Aqua Force is not responsible for damage to movable property that should reasonably have been removed or protected, except to the extent caused by Aqua Force’s failure to use reasonable care.
3.8 Vehicles, Pets & Gates
Vehicles must be removed from designated areas when requested. Pets must be securely restrained away from active work areas; equipment noise may startle animals. Aqua Force is not responsible for inability to clean beneath or around unmoved vehicles or for pet escapes caused by unsecured animals, inadequate restraint, Client preparation failures, or gates that must remain open for service.
3.9 Property Approvals & Boundaries
The Client is responsible for identifying property boundaries and obtaining owner, association, tenant, neighbor, or other site permissions required for Aqua Force to enter or work on property not controlled by the Client. Aqua Force remains responsible for permits or legal compliance expressly imposed on Aqua Force as the service provider.
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SECTION 4 — HOA, CONDOMINIUM, COMMERCIAL & MULTI-UNIT PROJECTS
4.1 Contracting Client
The entity identified in the accepted proposal is the Client. Residents, unit owners, tenants, occupants, employees, guests, and vendors are not parties unless expressly identified. Only an Authorized Representative may change scope, price, schedule, included areas, specifications, or payment terms.
4.2 Resident and Occupant Communications
The Client must give affected persons reasonable advance notice of work, preparation, parking, access, chemical, pet, wet-surface, and work-zone requirements and use reasonable efforts to prevent unauthorized direction, obstruction, threats, or interference. A resident’s failure to receive, read, understand, or follow the Client’s notice does not transfer the Client’s notification responsibility to Aqua Force.
4.3 Resident Preparation
The Client must communicate that residents must, as applicable, remove vehicles and movable items, protect sensitive belongings, provide access credentials, restrain pets, and close windows, doors, and sliders.
4.4 Scheduling
Project dates, sequencing, and production or completion projections are estimates unless expressly guaranteed. Weather, access, lifts, water, equipment, interference, safety, site conditions, and crew logistics may require adjustment. Specific times for an individual unit, street, building, or area are not guaranteed.
4.5 Work-Zone Support
The Client must reasonably help keep people, pets, and vehicles clear of active work zones. Aqua Force may establish appropriate barriers, warnings, traffic controls, and access restrictions. Aqua Force is not responsible for a slip, fall, pet escape, vehicle event, or other incident caused by a person entering or interfering with a clearly active, restricted, or wet area contrary to notices, barriers, warnings, or reasonable instructions, except to the extent Aqua Force’s legally actionable conduct independently caused or contributed to the incident.
4.6 Adjacent Property & Perimeter Work
Cleaning near boundaries may produce water, mist, debris, overspray, or runoff beyond the work area. The Client must identify boundaries, obtain required permission, and notify adjacent owners when appropriate. Aqua Force will use reasonable care but cannot guarantee complete containment.
4.7 Skip-and-Move-On Policy
An area may be skipped while accessible Work continues if it cannot safely or reasonably be cleaned because of blocked access, missing credentials, vehicles, movable property, construction, landscaping, scaffolding, security, pets, interference, or another circumstance outside Aqua Force’s control. When practicable without materially disrupting production, Aqua Force will notify the Authorized Representative and allow a reasonable cure opportunity, but need not hold a crew, truck, lift, or project indefinitely.
4.8 Price and Return Visits for Skipped Areas
Because mobilization and committed labor, equipment, fuel, chemical, setup, administration, and reserved-capacity costs remain incurred, an inaccessible, blocked, unsafe, restricted, or unprepared area shall not create a deduction, credit, offset, back-charge, withholding, or price reduction when Aqua Force was mobilized, ready, and able to perform but was prevented by a circumstance outside its reasonable control.
A missed area caused by access or preparation failure is not defective workmanship or a warranty item. Aqua Force is not required to return at no charge. A requested return is additional work and may include reasonable labor, travel, fuel, chemical, water, equipment, lift, traffic-control, parking, setup, administration, and remobilization charges disclosed before scheduling. Return work is subject to crew, truck, equipment, lift, and scheduling availability, and Aqua Force need not displace previously scheduled work.
If an unexpectedly substantial portion of the project is unavailable for reasons neither party reasonably anticipated, the parties will document an appropriate completion plan or equitable adjustment without disregarding Aqua Force’s completed work or committed costs.
4.9 Resident Requests and Disputes
Residents may not expand scope. Their dissatisfaction, expectations, preparation or access failures, or internal disputes do not alter the Client’s obligations. Contract changes must come through the Authorized Representative.
4.10 Undisputed Amounts
The Client must timely pay all undisputed amounts properly due even if a limited portion of the Work or invoice is disputed.
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SECTION 5 — SURFACE CONDITIONS & CLEANING LIMITATIONS
5.1 Existing Conditions
Exterior materials deteriorate from age, sunlight, UV exposure, heat, humidity, salt air, moisture, weather, prior cleaning, coatings, repairs, installation methods, maintenance history, and ordinary wear. Cleaning may reveal defects previously concealed by algae, mold, dirt, staining, oxidation, paint, sealer, or organic buildup.
5.2 Pre-Existing or Compromised Materials
Aqua Force is not responsible for damage resulting from or revealing pre-existing, deteriorated, defective, improperly installed, improperly maintained, weakened, or compromised conditions, including:
• Loose siding, trim, fasteners, fixtures, roof tiles, shingles, or accessories;
• Failing, peeling, chalking, faded, oxidized, or incompatible paint and coatings;
• Cracked, brittle, weakened, or previously repaired roofing;
• Cracked or deteriorated stucco, concrete, pavers, stone, wood, or masonry;
• Failed waterproofing, caulking, grout, sealants, flashing, or membranes;
• Corrosion, rust, structural settlement, existing cracks, or water intrusion;
• Compromised doors, windows, frames, seals, screens, vents, or penetrations; and
• Construction, installation, design, drainage, or previous-repair defects.
The fact that cleaning makes a condition more visible does not establish that cleaning caused it.
5.3 Client Disclosure
Before service, the Client must disclose known leaks, defects, vulnerabilities, previous repairs, failing sealants, sensitive materials, specialty finishes, roof problems, electrical concerns, active construction, waterproofing issues, and other conditions that could reasonably affect procedure, safety, or results. Aqua Force is not responsible for a condition materially caused or worsened by a known but undisclosed defect when disclosure would reasonably have changed Aqua Force’s work method.
5.4 Cleaning and Stain-Removal Limits
Unless expressly guaranteed, Aqua Force does not guarantee complete stain removal, permanent stain removal, uniform color, restoration to like-new condition, elimination of every mark, or a specific cosmetic result. Conditions that may remain or recur include rust, irrigation staining, oil, automotive fluids, tire marks, minerals, calcium, efflorescence, oxidation, chemical staining, paint defects, etching, tannins, and contamination embedded in porous materials.
5.5 Subsurface or Sub-Base Contamination
Staining may originate within or beneath stone, marble, travertine, concrete, pavers, coatings, or other substrates because of moisture, minerals, rust migration, organic material, construction debris, installation materials, impurities, drainage, groundwater, or base contamination. Treatment is a restoration attempt, not a guarantee. Such staining may return after one or multiple treatments and is not defective workmanship when caused by underlying conditions outside Aqua Force’s reasonable control.
5.6 Test Areas
Aqua Force may recommend or perform a test area for sensitive surfaces, specialty chemicals, restoration, stripping, oxidation removal, or sealing. A test area demonstrates only the reaction at that location and does not guarantee identical results across surfaces with different age, porosity, contamination, coatings, moisture, shade, or installation conditions.
5.7 Recurring Conditions and Maintenance
Algae, mold, mildew, weeds, stains, oxidation, mineral deposits, and other conditions may recur because of environment, irrigation, drainage, moisture, traffic, contamination, or maintenance. Recurrence is not defective workmanship unless an express written warranty states otherwise.
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SECTION 6 — PLANTS & LANDSCAPING
6.1 Inherent Exposure Risk
Roof, soft-wash, building, and elevated cleaning may expose landscaping to diluted solutions, mist, drift, runoff, gutter discharge, or removed contaminants. Temporary or permanent stress, discoloration, wilting, leaf loss, deterioration, or death may occur even when reasonable protection is used.
6.2 Aqua Force Protection Procedures
Aqua Force will use reasonable industry-standard precautions suited to the service and site, which may include watering, rinsing, dilution, runoff monitoring, downspout control, temporary coverings, or neutralizers. Selection depends on solution strength, plants, roof and gutter configuration, drainage, weather, and access. No method fits every property; the absence of one method does not alone establish negligence, and precautions cannot eliminate all risk.
6.3 Other Causes of Plant Stress
Symptoms may also result from weather, watering or drainage, irrigation failure, soil or root conditions, nutrients, pests, disease, recent planting, plant sensitivity, existing stress, placement, or gutter overflow. Their appearance after service does not alone establish causation or defective workmanship.
6.4 Conditions Outside Reasonable Control
Aqua Force is not responsible for conditions caused by circumstances outside its control or not reasonably preventable through reasonable care, including unavoidable drift or discharge, grading, hidden clogs, irrigation failure, unusually sensitive or new landscaping, existing biological conditions, or vulnerable placement.
6.5 Landscaping Claims
Suspected damage must be reported in writing promptly after discovery, preferably within 72 hours. Before non-emergency removal, replacement, excavation, alteration, or third-party treatment, the Client must allow Aqua Force a reasonable inspection and must preserve evidence, mitigate avoidable loss, and reasonably consider recovery measures. Temporary symptoms do not alone prove permanent loss. Delay, lost evidence, unauthorized replacement, or denied inspection limits recovery only to the extent it materially prejudices evaluation. Third-party costs require prior written authorization except for reasonable emergency action needed to prevent imminent damage or address immediate danger.
6.6 Optional Enhanced Protection
The Client may request available enhanced protection, including Neutrapods or similar products, for an approved added charge. Its availability does not imply standard procedures are inadequate or eliminate all risk.
6.7 Client Watering and Irrigation
The Client must keep nearby landscaping adequately, but not excessively, watered for about 48–72 hours after service, consistent with plant needs, restrictions, weather, and written aftercare, and disclose irrigation failures, sensitive or new landscaping, transplantation, restrictions, or other known material risks. Aqua Force is not responsible for deterioration materially caused or worsened by improper watering, maintenance, irrigation failure, or nondisclosure.
6.8 No Plant-Health Warranty
Because plant health and survival depend on biological, environmental, soil, drainage, irrigation, weather, and maintenance variables, Aqua Force gives no plant-health warranty. This does not limit gross negligence, willful misconduct, or non-waivable liability.
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SECTION 7 — ELECTRICAL EQUIPMENT, POOLS & SENSITIVE SYSTEMS
7.1 Exterior Electrical and Electronic Equipment
Exterior cameras, lights, outlets, speakers, fans, doorbells, gate controls, access devices, pool equipment, irrigation controllers, solar components, low-voltage wiring, and other electronics may be susceptible to moisture. Aqua Force is not responsible for failure caused by improper installation, inadequate weatherproofing, failed covers, deteriorated seals, corrosion, pre-existing defects, or ordinary unavoidable exterior water exposure.
7.2 Client Preparation
The Client must notify Aqua Force of unusually sensitive equipment and turn off, disconnect, cover, or otherwise protect equipment when reasonably necessary. Exterior equipment should be properly rated, installed, sealed, and maintained for normal exterior exposure. Temporary moisture-related malfunction does not by itself establish negligence.
7.3 Solar Equipment
Solar-panel cleaning, electrical inspection, disconnection, repair, and evaluation are excluded unless expressly included. Aqua Force does not warrant solar output, electrical performance, mounts, wiring, roof penetrations, or manufacturer coverage.
7.4 Pools, Spas, Fountains and Water Features
Unless expressly included, Aqua Force is not providing pool, spa, fountain, or water-treatment service. Roof runoff, rinse water, debris, and cleaning solutions may affect water clarity, chemistry, filters, covers, finishes, or nearby equipment despite reasonable runoff controls.
The Client is responsible for maintaining appropriate water levels, filtration, circulation, covers, and post-service testing or balancing by a qualified pool professional when appropriate. Aqua Force will use reasonable care to minimize foreseeable contamination but does not guarantee that no incidental runoff or debris will enter an uncovered water feature.
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SECTION 8 — WATER INTRUSION
8.1 Inherent Risk
Soft washing and pressure cleaning minimize but cannot completely eliminate water entering windows, sliders, doors, vents, soffits, rooflines, louvers, penetrations, cracks, and other exterior openings.
8.2 Building-Envelope Defects
Aqua Force is not responsible for water intrusion resulting from open windows or doors, failed seals or caulking, improperly installed windows, deteriorated doors, existing leaks, compromised vents, failed waterproofing, cracked stucco, construction defects, building-envelope defects, or ordinary unavoidable water exposure associated with the contracted process.
8.3 Client Responsibility
The Client must ensure windows, doors, sliders, penetrations, and other openings are closed and that the building envelope is reasonably maintained and weather-sealed. Known leaks or vulnerabilities must be disclosed before service.
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SECTION 9 — WINDOWS, GLASS, SCREENS & ENCLOSURES
9.1 Existing Conditions
Cleaning may reveal or highlight oxidation, fogging, failed insulated-glass seals, mineral etching, hard-water deposits, scratches, frame deterioration, tint or film defects, existing staining, and other imperfections. Aqua Force is not responsible for pre-existing glass, frame, seal, coating, tint, or window defects.
9.2 Screens and Enclosures
Older, deteriorated, brittle, loose, improperly secured, sun-damaged, or previously repaired screens and fasteners may tear, detach, or fail during otherwise reasonable cleaning. Aluminum screen enclosures may contain oxidation, chalking, corrosion, paint failure, and uneven fading that becomes more visible after cleaning.
9.3 Standard Exterior Cleaning
Standard building or house washing does not guarantee removal of hard-water spotting, minerals, etching, oxidation, scratches, adhesive, paint, or defects inside insulated glass. Unless expressly included, screens are rinsed or cleaned only as reasonably accessible from the exterior and are not removed, reinstalled, or repaired.
9.4 Window Rinse Is Not Professional Window Cleaning
A rinse of exterior windows during house, building, or roof-related service is intended to remove ordinary loose residue. It is not detailed window cleaning, hand cleaning, squeegee service, screen removal, track cleaning, interior cleaning, mineral restoration, or spot-free water-fed-pole service. Drying marks, pre-existing spotting, minerals, oxidation, or residue may remain.
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SECTION 10 — OXIDATION, METALS & GUTTERS
10.1 Oxidation
Oxidation is deterioration of paint, coatings, vinyl, metal, or other finishes and is not ordinarily removed through standard washing. Cleaning may reveal or increase the visibility of fading, chalking, streaking, tiger striping, uneven color, sheen differences, or finish deterioration. Specialized oxidation removal is separate restoration work and is not included unless stated.
10.2 Dark-Colored and Specialty-Finish Gutters
Bronze, black, dark-colored, painted, anodized, powder-coated, and specialty-finish gutters may experience streaking, oxidation, whitening, fading, spotting, discoloration, blotchiness, sheen loss, or finish failure from roof runoff, cleaning solutions, material sensitivity, pre-existing oxidation, or environment. These reactions may occur despite reasonable dilution, rinsing, runoff management, and other precautions.
10.3 Gutter Brightening
Ordinary house washing, roof cleaning, or gutter rinsing does not include removal of oxidation, tiger stripes, electrostatic bonding, paint failure, or embedded gutter staining. Gutter brightening or oxidation restoration is separately billable when available.
10.4 Interior Gutters and Downspouts
Interior gutter debris removal or flushing is excluded unless expressly included. When included, Aqua Force removes reasonably accessible loose debris and may flush accessible downspouts. Aqua Force does not disassemble sealed systems, excavate underground drainage, repair gutters, guarantee unrestricted flow through concealed or buried lines, or warrant against future clogs. Hidden blockages, damaged drains, improper pitch, undersized gutters, and disconnected underground lines are outside ordinary cleaning scope.
10.5 Other Metal and Specialty Components
Metal doors, railings, fasteners, fixtures, roofs, hardware, and decorative finishes may contain corrosion, oxidation, incompatible coatings, or material sensitivity. Aqua Force may modify or decline treatment when reasonable testing indicates unacceptable risk.
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SECTION 11 — ROOF CLEANING, HOUSE RINSE & RUNOFF
11.1 Soft-Wash Roof Treatment
Roof soft washing is intended to treat algae and organic growth. Results vary with roof material, age, condition, porosity, staining, previous treatment, exposure, and growth severity. Unless expressly stated, Aqua Force cleans the full reasonably accessible roof area and does not ordinarily perform spot-only roof cleaning.
11.2 Residual Organic Material
Dead algae, lichen, moss, or organic material may remain visible or temporarily darken after treatment before weathering away. This may take approximately two to four weeks or longer depending on the material and environment. Mechanically scraping or forcibly removing adhered material is excluded unless stated.
11.3 Roof Follow-Up
If active organic growth reasonably attributable to the original treatment remains approximately three to four weeks after service, the Client should notify Aqua Force. Subject to inspection, access, safety, and the exclusions in this Agreement, Aqua Force will provide one reasonable corrective treatment to the affected included area when appropriate.
This follow-up does not cover new growth, permanent staining, deterioration, inaccessible areas, conditions unrelated to the original treatment, or areas outside scope.
11.4 Roof Access and Fragile Roofing
Walking on tile or other roofing may shift, loosen, or crack material that is brittle, improperly installed, previously cracked or repaired, deteriorated, or otherwise compromised. Aqua Force is not responsible for failure of pre-existing compromised roofing during otherwise reasonable performance. Aqua Force may use ladders, roof access, lifts, ground application, or another reasonable method based on conditions and safety.
11.5 Shingle Granules and Roof Appearance
Existing granular loss, aging, repairs, discoloration, deterioration, exposed substrate, or mismatched roofing may become more visible after algae and staining are removed.
11.6 Manufacturer Requirements
Roof cleaning may affect manufacturer warranty requirements. Aqua Force does not interpret or guarantee roofing-manufacturer coverage. The Client is responsible for identifying applicable manufacturer restrictions before service when coverage is a concern.
11.7 Complimentary House Rinse
When a complimentary house rinse is included with roof cleaning, it is a courtesy rinse intended to dilute and remove ordinary roof-treatment residue from reasonably accessible exterior walls, windows, and gutters below the roofline.
A complimentary house rinse is not a detailed house wash, building wash, exterior window-cleaning service, spot-free window service, screen-enclosure cleaning, gutter brightening, oxidation removal, stain removal, restoration treatment, interior-gutter cleaning, or cleaning of patios, driveways, pool decks, furniture, or other surfaces unless separately included. It does not guarantee removal of algae, dirt, insects, cobwebs, minerals, oxidation, stains, or pre-existing residue.
11.8 Runoff on Lower Surfaces
Where gutters are absent, clogged, damaged, undersized, overflowing, or configured to discharge below, roof treatment may contact walls, gutters, awnings, screens, patios, pool decks, furniture, concrete, pavers, natural stone, landscaping, pools, and other materials. Runoff may also occur at roof edges even when gutters exist and cannot always be fully contained.
11.9 Partial or Incidental Cleaning
Runoff may partially clean, spot, or lighten a lower surface and create streaks or contrast between contacted and non-contacted areas. Incidental contact does not include that lower surface in the scope and does not obligate Aqua Force to clean the entire surface without additional authorization and payment.
11.10 Fabrics and Absorbent Materials
Canvas, fabric awnings, umbrellas, cushions, textiles, and other absorbent materials may experience spotting, water marks, lightening, staining, uneven color, or chemical reaction from water, runoff, cleaning solutions, or contaminants washed from upper surfaces. Sensitive movable materials should be removed or protected by the Client.
11.11 Roof-Cleaning Longevity; No Warranty
Roof-cleaning results usually last 18 months to three years, with about two years being typical. This is an estimate only, not a warranty or guarantee. Actual timing depends on the roof and other conditions outside Aqua Force's control. Regrowth or a later HOA/COA notice is not defective workmanship and does not require free retreatment, refund, or credit.
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SECTION 12 — DAY-OF-SERVICE & WORK-ZONE SAFETY
12.1 Doors, Windows and Openings
All doors, windows, sliders, and exterior openings must be closed before work begins.
12.2 People and Pets
The Client must keep occupants, guests, children, employees, vendors, and pets clear of active work areas and treated surfaces until reasonably safe and dry.
12.3 Slippery Surfaces
Exterior surfaces may be slippery during and after cleaning or sealing. The Client must follow barriers, cones, warnings, access restrictions, and aftercare instructions and must reasonably communicate those restrictions to affected persons.
12.4 Non-Interference
The Client must not, and must use reasonable efforts to prevent others from, directing technicians, moving hoses or equipment, entering restricted zones, obstructing access, or otherwise interfering with Aqua Force’s procedures. Interference may result in suspension, skipping an affected area, or rescheduling at the Client’s expense. A warranty or claim may be limited only to the extent interference caused or materially contributed to the condition.
12.5 Safety Distance
Persons not involved in the Work should remain approximately 20 feet from active operations where reasonably practicable and must comply with greater distances established for lifts, roof work, chemicals, traffic, machinery, or other hazards.
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SECTION 13 — DEPOSITS, CANCELLATION & RESCHEDULING
13.1 Deposits
Except where law or the Service Authorization requires otherwise, a deposit becomes non-refundable to the extent Aqua Force has incurred or committed reasonable project-related costs, including scheduling, administration, mobilization planning, materials, special-order products, equipment, lift reservations, permits, or other job-specific commitments. Any unearned portion remains subject to applicable law and the accepted Service Authorization.
13.2 Ordinary Residential Cancellation
A cancellation or rescheduling request made less than 24 hours before ordinary residential service may result in a charge of up to $100, subject to applicable statutory cancellation rights.
13.3 Commercial and Community Projects
Commercial, HOA, condominium, multi-unit, municipal, and institutional cancellations are governed by the accepted proposal, documented commitments, and project-specific cancellation terms in addition to this Agreement.
13.4 Weather and Company Rescheduling
Weather, lightning, unsafe conditions, access restrictions, or another condition outside Aqua Force’s reasonable control may require postponement. A reasonable postponement is not a Company cancellation and does not automatically create a refund right. If Aqua Force ultimately cannot perform and the Client is not in breach, Aqua Force will refund any unearned prepaid amount after deducting authorized completed work and nonrecoverable project-specific commitments to the extent permitted by law.
13.5 BUYER’S RIGHT TO CANCEL — WHEN APPLICABLE
This subsection applies only when the transaction legally qualifies as a home-solicitation or other sale carrying a statutory cooling-off right. The transaction date is the signature or acceptance date recorded on the applicable Service Authorization.
FLORIDA BUYER NOTICE: IF THIS TRANSACTION QUALIFIES AS A HOME-SOLICITATION SALE, YOU MAY CANCEL IT BEFORE MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE TRANSACTION DATE. THE SEPARATE NOTICE OF CANCELLATION EXPLAINS HOW TO EXERCISE THAT RIGHT.
Seller: Aqua Force Pressure Cleaning, LLC
Cancellation Address: 8812 Grand Prix Lane, Boynton Beach, Florida 33472
This is a home solicitation sale. If you do not want the goods or services, you may cancel by delivering or mailing written notice to the seller at the address above. The notice must state that you do not want the goods or services and must be delivered or postmarked before midnight of the third business day after you sign the agreement. If properly canceled, the seller may not retain all or part of a cash down payment except as permitted by applicable law.
No provision shortens a non-waivable cancellation period. When law requires placement above the signature, a separate form, duplicate copies, dates, additional wording, or another delivery method, Aqua Force will provide and incorporate the compliant transaction-specific notice. A request for immediate performance does not waive a statutory right unless a legally valid written waiver applies.
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SECTION 14 — SATISFACTION GUARANTEE, CLAIMS & CORRECTIVE WORK
14.1 Limited Free-Rewash Guarantee
For pressure, house, and roof cleaning, Aqua Force’s advertised satisfaction guarantee provides inspection and one reasonable corrective rewash or retreatment of an included area at no charge. The Client must request it in writing within three days after ordinary cleaning or within Section 11.3’s roof period and provide reasonable inspection and correction access. It does not promise a refund, third-party reimbursement, like-new restoration, complete or permanent stain removal, or correction of excluded, inaccessible, pre-existing, subsurface, material, or inherent conditions. The guarantee is satisfied by the reasonable corrective service warranted.
14.2 Reporting Alleged Damage
Readily observable alleged damage must be reported in writing within three days after Completion; a latent condition must be reported promptly after reasonable discovery. The report should identify the location, condition, discovery date, and available evidence.
14.3 Preservation and Inspection
Before another party performs non-emergency repair, replacement, removal, alteration, treatment, testing, or corrective work, Aqua Force must receive a reasonable opportunity to inspect and document the condition. The Client must reasonably preserve relevant items, images, estimates, and other evidence.
14.4 Good-Faith Evaluation
Aqua Force will evaluate a timely claim objectively and in good faith using available images, records, communications, third-party information, and inspection findings. Its initial view does not prevent either party from using other lawful evidence or dispute procedures.
14.5 First Reasonable Opportunity to Correct
If Aqua Force agrees, or responsibility is established, that it caused covered damage, it has the first reasonable opportunity to repair, correct, appropriately replace, retain a qualified contractor, or propose another commercially reasonable remedy. It need not use the Client’s preferred contractor unless agreed in writing.
14.6 Emergency Work
The Client may take reasonable emergency action needed to prevent imminent additional damage or address immediate danger, but should first document the condition when practicable and promptly notify Aqua Force.
14.7 Unauthorized Third-Party Costs
Premature non-emergency third-party work limits recovery only to the extent it materially impairs evaluation or correction. Aqua Force is not responsible for unauthorized third-party charges it did not approve in writing.
14.8 No Unilateral Back-Charge
The Client may not unilaterally deduct, offset, back-charge, or withhold unauthorized non-emergency corrective costs from unrelated amounts properly due. Nothing restricts legally non-waivable rights or the Client’s right to dispute an amount in good faith.
14.9 Cosmetic Dissatisfaction Is Not Necessarily Damage
Differences in expectations, normal material or sheen variation, excluded staining, disclosed conditions, pre-existing defects, and inherent reactions do not alone establish damage or defective workmanship, but may qualify for Section 14.1’s rewash process.
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SECTION 15 — PAYMENT, COLLECTION & LIEN RIGHTS
15.1 Payment Due
Payment is due upon Completion unless different terms appear in the accepted Service Authorization or approved account agreement. A minor punch-list or corrective item does not permit withholding unrelated or undisputed amounts.
15.2 Commercial Terms and Late Charges
Approved Net-30 or other account balances may incur a late charge of 1.5% per month or the maximum lawful amount, whichever is lower, after the due date.
15.3 Failed or Reversed Payments
A returned check, failed electronic payment, reversed payment, or improper charge reversal may result in recovery of actual bank or processor fees and any service charge permitted by applicable law. Aqua Force will not impose a flat fee exceeding a lawful limit.
15.4 Charge Disputes
Before initiating a non-emergency payment dispute or chargeback, the Client should provide Aqua Force a reasonable opportunity to address the concern. An improper chargeback does not extinguish an otherwise valid payment obligation. Nothing restricts a legally protected billing-dispute right.
15.5 Collection Costs
To the extent permitted by law, the Client is responsible for reasonable collection costs, filing fees, court costs, and attorney fees incurred to collect a valid unpaid balance.
15.6 Lien and Payment Remedies
Aqua Force reserves lien, collection, payment, and other remedies available under Florida law, including applicable rights under Chapter 713. This statement does not create a lien right where none exists or excuse a statutory notice, release, waiver, or other legal requirement.
Except through a separate written instrument expressly executed by Aqua Force, nothing constitutes a waiver of an applicable payment or lien remedy. Aqua Force will provide any release or satisfaction required by law after receipt of the payment to which that document relates.
15.7 Taxes and Government Charges
The Client is responsible for applicable sales, use, permit, parking, disposal, or governmental charges expressly identified in the Service Authorization or lawfully added to the transaction.
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SECTION 16 — MEMBERSHIP PROGRAMS
16.1 Fixed Term and Start Date
A membership has the one- or two-year fixed term stated in its accepted agreement, beginning on the stated start date or, if none, acceptance date, and ending without automatic renewal.
16.2 Monthly Billing Authorization
The Client authorizes monthly charges to the payment method on file during the term and must keep it valid. Installment billing does not create a month-to-month or cancel-anytime plan.
16.3 No Automatic Renewal
The membership ends at expiration. Continued participation and recurring charges require affirmative acceptance of a new agreement.
16.4 Early Cancellation and Continuing Service Availability
Pricing reflects a full-term commitment, not a month-to-month plan. Except where law requires otherwise, voluntary early cancellation, repudiation, or refusal to continue before expiration causes the remaining unpaid fixed-term balance to become immediately due. Stopping recurring card charges or revoking payment-method authorization does not erase that balance; another payment method must be arranged.
The accelerated balance represents the unpaid contract price rather than a separate cancellation fee. A Client whose account is current remains entitled to schedule included, unexpired visits during the original term, subject to this Agreement. Aqua Force will apply any credit, mitigation, or reduction that applicable law expressly requires.
16.5 Included Services and Visit Timing
Services, visits, timing, and add-ons are limited to the accepted membership agreement; other work is billable. Visits are subject to weather, routing, access, capacity, safety, holidays, and normal scheduling. No specific date, time, technician, crew, or truck is guaranteed unless stated.
16.6 Client Scheduling Cooperation
The Client must reasonably cooperate in scheduling. Aqua Force will offer reasonable opportunities, but visits do not roll over or create a refund when the Client declines dates, fails to respond or prepare, blocks access, or prevents performance.
16.7 Missed Visits Caused by Access or Preparation
A visit prevented by blocked access, vehicles, unsafe Client-controlled conditions, failed preparation, or interference may be treated as used after reasonable documentation; no replacement is automatically owed.
16.8 Failed Payments
Aqua Force may suspend delinquent service without extending expiration or eliminating valid amounts due and will resume reasonable scheduling after cure, subject to remaining term and availability.
16.9 Company Termination
Aqua Force may terminate for material nonpayment, fraud, threats, repeated interference, unlawful instructions, uncorrected unsafe conditions, or other material breach. If it terminates without Client breach and cannot provide remaining value, future installments stop and unearned prepayment is refunded. Following Client breach, Aqua Force retains lawful remedies subject to any duty to mitigate.
16.10 Unused Services
Unless otherwise agreed or required by law, unused services expire, do not roll over, and have no cash value if Aqua Force offered a reasonable scheduling opportunity.
16.11 Sale, Transfer or Relocation
Memberships do not automatically transfer to another person or property, and a sale, move, or vacancy does not end payment obligations. Aqua Force may approve a transfer or hardship accommodation in writing without creating a continuing obligation.
16.12 New-Term Pricing
A post-expiration membership is a new agreement subject to then-current pricing, services, structure, and terms.
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SECTION 17 — CLEANING, SEALING & LIMITED WARRANTY
17.1 Covered Sealing Services
This Section applies when the accepted scope includes cleaning, stripping, sanding, or sealing pavers, natural stone including travertine or marble, concrete, decorative surfaces, driveways, patios, pool decks, or similar materials. Product suitability depends on the surface and line item.
17.2 One-Year Residential Workmanship Warranty
Unless the accepted scope states otherwise, residential sealing includes a one-year limited workmanship warranty from Completion; commercial, HOA, condominium, municipal, and institutional sealing carries only the warranty stated in its proposal. The residential warranty covers premature failure directly caused by improper Aqua Force application, including applicable peeling, flaking, delamination, or clearly missed areas. It does not guarantee appearance, gloss, enhancement, sand retention, stain resistance, water-repellency period, slip resistance, or lifespan.
17.3 Warranty Remedy
For a valid claim, Aqua Force’s obligation is reasonable correction of the affected area, such as touch-up, compatible product, localized preparation, or other treatment. A localized condition does not require work on unaffected areas. Refunds, unauthorized third-party costs, and consequential damages are excluded to the extent permitted by law.
17.4 General Sealing Exclusions
Coverage excludes conditions caused by minerals or efflorescence; surface, trapped, or subsurface moisture; whitening, clouding, or hazing; biological growth or insects; sand, paver, base, or substrate movement; drainage, water, irrigation, rust, oil, chemicals, tires, stains, wear, weather, fading, traffic, others’ work, maintenance, cleaners, construction, or material and installation defects. Variations in sheen, color, texture, absorption, porosity, or appearance caused by material, age, shade, prior treatment, moisture, installation, substrate, or environment are not workmanship defects.
17.5 Natural Stone and Product Selection
Natural stone varies in density, porosity, minerals, absorption, filler, prior treatment, moisture, and finish; sealing may deepen color, reveal imperfections, or create uneven sheen. Penetrating sealers generally shine less than topical coatings. If the Client selects a topical or high-gloss product after a penetrating product is recommended, the Client accepts added moisture, whitening, clouding, buildup, maintenance, uneven-sheen, and wet-slip risks, except for conditions directly caused by improper application.
17.6 Existing Sealer and Stripping
Stripping cannot guarantee removal of all old coating or residue, which may affect new-product adhesion, appearance, cure, compatibility, or performance. If the Client proceeds over an existing coating, Aqua Force cannot verify its composition, age, coats, condition, adhesion, or installation; failure or cosmetic change caused by the old coating or coating interaction is excluded. If recommended stripping is declined, later correction required because of the old coating is at the Client’s expense.
17.7 Joint Sand
Unless stated otherwise, Aqua Force uses ordinary dry silica or similar joint sand, not polymeric sand. Sealer may stabilize but does not permanently lock it. Settlement, migration, erosion, or washout from weather, water, traffic, insects, weeds, cleaning, joints, or base conditions is not by itself a workmanship defect.
17.8 Cleaning and Surface Appearance
Cleaning, stripping, and sealing do not guarantee removal or concealment of stains, efflorescence, rust, oil, tire marks, old-coating defects, subsurface contamination, repairs, or material defects; some become more visible.
17.9 Cure and Aftercare
Sealer generally needs 24–72 hours to cure depending on product, weather, shade, porosity, moisture, and site conditions. The Client must prevent prohibited traffic, water, chemicals, furniture movement, construction, or other interference and follow aftercare. Coverage excludes conditions caused or worsened by premature use, improper maintenance, incompatible chemicals, others’ work, construction, repairs, drainage, irrigation, or ignored aftercare. All undisputed amounts for the sealing service must be paid before non-emergency warranty work is scheduled.
Sealer is a maintenance product, not a permanent coating. Normal reduction in gloss, color enhancement, water repellency, or appearance over time is ordinary wear and not a workmanship defect.
17.10 Slip Resistance
Cleaned or sealed surfaces, especially topical or high-gloss finishes, may be slippery when wet or contaminated. A traction additive may help but cannot eliminate slipping, guarantee a friction coefficient, or create uniform texture. The Client must restrict traffic during cure, maintain the surface, and warn occupants when appropriate. This does not excuse negligent product selection or application.
17.11 Warranty Claims and Maximum Remedy
A warranty concern must be reported during the warranty period, and Aqua Force must receive a reasonable inspection and correction opportunity before other work. Coverage will be evaluated objectively and in good faith. To the fullest lawful extent, the maximum remedy is correction of the affected area and no more than the amount paid or payable for that sealing line item. The limit does not apply to gross negligence, willful misconduct, fraud, or non-waivable liability.
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SECTION 18 — BALANCED LIMITATION OF LIABILITY
18.1 Excluded Damages
To the fullest extent permitted by law, Aqua Force is not liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the Services, including loss of use, income, profit, business, rental income, or business interruption, except where such exclusion is prohibited by law.
18.2 Property-Damage and Contract Claim Cap
To the fullest extent permitted by law, including for a claim alleging ordinary negligence, breach of contract, or breach of warranty, Aqua Force’s aggregate liability for property damage or economic loss arising from a specific Service will not exceed the amount paid or payable to Aqua Force for the specific line item or Service that directly gave rise to the claim.
If the responsible line item cannot reasonably be separated from an integrated project, the cap is the amount paid or payable under the applicable Service Authorization. The cap is never zero merely because payment was not yet collected when the condition occurred.
18.3 Matters Not Subject to the Cap
Sections 18.1 and 18.2 do not limit liability for Aqua Force’s gross negligence, willful misconduct, fraud, bodily injury to the extent liability cannot lawfully be limited, or any responsibility that applicable law prohibits Aqua Force from excluding or limiting.
18.4 Inherent and Third-Party Risks
Aqua Force is not responsible for loss caused by disclosed inherent risks, pre-existing defects, deterioration, environmental conditions, concealed conditions, or acts or omissions of the Client, residents, occupants, vendors, or other third parties, except to the extent Aqua Force’s legally actionable conduct independently caused or contributed to the loss.
18.5 Allocation of Risk
The Client acknowledges that pricing reflects the scope, remedies, warranties, exclusions, and allocation of risk in the accepted contract. This Section is intended to allocate ordinary commercial risk, not to eliminate Aqua Force’s obligation to use reasonable care or honor an express corrective remedy.
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SECTION 19 — CHEMICAL USE, HEALTH & ENVIRONMENTAL COMPLIANCE
19.1 Cleaning Products
Aqua Force may use sodium hypochlorite, surfactants, degreasers, acids, rust removers, oxidation products, neutralizers, restoration chemicals, sealers, and other commercially appropriate products. Product choice and concentration depend on surface, contamination, weather, and scope.
19.2 Restricted Access and Temporary Conditions
The Client must keep people and pets clear of active areas until reasonably safe. Contact with cleaning or restoration products may cause irritation, spotting, discoloration, lightening, finish change, material reaction, or other effects depending on the person, material, concentration, and exposure. Temporary odor, residue, chemical smell, wetness, or uneven lightening may occur during or after service.
19.3 Health Sensitivities
The Client must notify affected persons regarding scheduled chemical use when appropriate. Individuals with respiratory, allergy, chemical, or other relevant sensitivities should remain away and take precautions appropriate to their circumstances. Aqua Force is not responsible for a reaction caused solely by an undisclosed pre-existing sensitivity when Aqua Force otherwise used reasonable precautions.
19.4 Safety Information
Safety Data Sheets for products used are available upon reasonable request. The Client must not direct Aqua Force to mix, apply, or discharge products in an unsafe or unlawful manner.
19.5 Environmental and Runoff Compliance
Aqua Force may alter methods, use recovery or containment measures, suspend Work, or decline a requested procedure when reasonably necessary to comply with environmental, stormwater, safety, manufacturer, property, or governmental requirements. Neither party is required to perform an unlawful act. Compliance-driven changes materially affecting price or scope will be communicated when reasonably practicable.
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SECTION 20 — SUSPENSION, TERMINATION, ANCILLARY VENDORS & FORCE MAJEURE
20.1 Suspension or Termination for Cause
Aqua Force may suspend or terminate Work for material nonpayment, unsafe conditions, undisclosed hazards, threats, harassment, interference, denied access, unlawful instructions, material misrepresentation, or another material Client breach. Aqua Force will provide notice when reasonably practicable and may recover completed Work, committed costs, and other lawful damages.
20.2 Company Termination Without Client Breach
If Aqua Force terminates before completion for reasons not caused by Client breach and cannot reasonably reschedule or complete, the Client is responsible only for authorized completed Work and nonrecoverable commitments permitted by law; Aqua Force will refund any remaining unearned prepaid amount.
20.3 Aqua Force Personnel and Ancillary Vendors
Aqua Force performs contracted cleaning and sealing Work through its employees and does not subcontract that primary Work. Aqua Force may use third parties only for ancillary support such as equipment or lift rental or operation, traffic control, product supply, specialty testing, or claim-related repair. An ancillary provider may not change scope, price, or terms.
20.4 Assignment
Aqua Force may assign this Agreement to an affiliate or successor in connection with a merger, reorganization, financing, asset sale, or sale of the business, provided the assignee assumes Aqua Force’s remaining contractual obligations. The Client may not assign the Agreement or transfer services to another property without Aqua Force’s written approval, except where law provides otherwise.
20.5 Force Majeure
Aqua Force is not liable for reasonable delay or suspension caused by events outside its reasonable control, including severe or tropical weather, lightning, flooding, emergencies, government restrictions, utility interruption, labor disruption, widespread supply shortage, inaccessible or unsafe property conditions, or an unforeseen vehicle or equipment breakdown occurring despite reasonable maintenance.
Aqua Force will use commercially reasonable efforts to mitigate delay and reschedule. Ordinary scheduling inconvenience or preventable maintenance failure is not excused as force majeure. If performance ultimately becomes impossible and the Client is not in breach, Section 20.2 applies.
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SECTION 21 — PHOTOGRAPHS, PRIVACY & DATA
21.1 Operational Documentation
Aqua Force may photograph or video Property conditions before, during, and after service for documentation, quality control, safety, insurance, claim evaluation, training, verification of pre-existing conditions, and verification of completed Work. Operational documentation may be taken despite a separate marketing-photo opt-out.
21.2 Training and Marketing Limits
Operational images used for internal training will be limited to legitimate business purposes and reasonably de-identified when appropriate. Aqua Force will not publicly use identifiable Client, resident, interior, personal, or private-property imagery for advertising or marketing without separate permission, except for ordinary exterior project imagery where the Client has expressly authorized marketing use or the law otherwise permits it.
21.3 Client Information
Client information may be used for scheduling, communications, estimates, documentation, records, billing, payments, membership administration, collections, insurance, legal compliance, and claim handling. Aqua Force does not sell Client information.
Information may be disclosed when reasonably necessary to payment processors, insurers, attorneys, collection providers, ancillary or repair providers, software providers supporting the transaction, or government and legal authorities as required by law. Information will be retained only as reasonably necessary for legitimate business, insurance, tax, warranty, and legal purposes.
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SECTION 22 — FORMAL NOTICES
22.1 Notices to Aqua Force
Unless law requires another method, written claims, service concerns, membership notices, and contract communications may be sent through Housecall Pro or to info@aquaforcepressurecleaning.com. Formal mailed notices and legally required home-solicitation cancellations may be sent to:
Aqua Force Pressure Cleaning, LLC
8812 Grand Prix Lane
Boynton Beach, Florida 33472
22.2 Notice Contents
A notice should identify the Client, Property, service date or invoice, issue, requested action, and current contact information. Claim and cancellation notices remain subject to any legally required content or delivery rules.
22.3 Client Contact Information
The Client must maintain current email, phone, billing, and Property-contact information. Aqua Force may reasonably rely on the most recent information supplied by the Client.
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SECTION 23 — GOVERNING LAW & DISPUTE RESOLUTION
23.1 Florida Law
This Agreement is governed by Florida law, without applying a conflict-of-laws rule that would select another jurisdiction’s law.
23.2 Good-Faith Resolution
Before litigation, the parties will make a good-faith effort to resolve a material dispute directly. They may mutually agree to mediation but are not required to do so unless a project-specific contract provides otherwise.
23.3 Venue
To the extent permitted by law, exclusive venue for a legal action arising from the Services will lie in a court of competent jurisdiction in Palm Beach County, Florida. A construction-lien foreclosure, small-claims matter, or action for which venue cannot lawfully be selected may be brought in another county where venue is legally proper. The parties may agree in writing to another lawful venue.
23.4 Attorney Fees and Costs
The prevailing party in an action arising from this Agreement may recover reasonable attorney fees and court costs to the extent permitted by law.
23.5 Pre-Suit Property-Claim Procedure
Before filing a formal property-damage claim, the Client must provide reasonable written notice and comply with the evidence-preservation, inspection, emergency, and corrective-opportunity procedures in Section 14. Noncompliance limits a claim only to the extent it materially prejudices Aqua Force and does not eliminate a legally non-waivable right.
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SECTION 24 — CLIENT ACKNOWLEDGMENT
By accepting a Service Authorization, the Client confirms that the Client:
• Received or had a reasonable opportunity to retain and review this Agreement before service;
• Accepts the approved scope, price, payment terms, preparation duties, disclosed inherent risks, exclusions, correction procedures, warranties, and limitations;
• Understands that standard exterior cleaning does not guarantee restoration to like-new condition or removal of every stain;
• Understands the limited meaning of a complimentary house rinse and free-rewash guarantee;
• Understands the fixed term and no-automatic-renewal structure of any accepted membership;
• Understands the sealing, existing-coating, cure, maintenance, and wet-surface risks when sealing is included;
• Authorizes reasonable photographs and documentation for operational purposes;
• Represents having authority to approve the Work; and
• Agrees that electronic acceptance is binding to the extent permitted by law.
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SECTION 25 — ENTIRE AGREEMENT, MODIFICATIONS & GENERAL TERMS
25.1 Entire Agreement
This Agreement, the accepted Service Authorization, and an applicable written project amendment constitute the entire agreement for the Services and supersede prior verbal or written representations concerning that Work, except for a representation or right that applicable law does not permit the parties to disclaim.
25.2 Written Modifications
A material modification to scope, price, payment, warranty, access, liability allocation, claim procedures, project responsibility, or another contract term must be approved in writing by an authorized Aqua Force representative. A concession, redline, waiver, or negotiated term for one project does not modify the master terms for another project or establish a required course of dealing.
25.3 Severability and Lawful Construction
If a provision is held invalid, illegal, or unenforceable, it will be narrowed or enforced to the maximum extent permitted by law, and the remaining provisions will continue in effect. No general savings language substitutes for a notice, disclosure, cancellation right, or procedure specifically required by law.
25.4 No Waiver by Non-Enforcement
A decision not to enforce a provision on one occasion is not a continuing waiver. A waiver is effective only to the extent expressly stated in a writing approved by an authorized representative.
25.5 Headings and Interpretation
Headings assist navigation and do not limit substantive terms. “Including” means “including without limitation” unless context requires otherwise. This Agreement will not be interpreted against a party solely because that party prepared or proposed it.
25.6 Survival
Payment obligations, claim and evidence procedures, warranty limitations, liability limitations, collection rights, privacy and record provisions, dispute terms, and other provisions that logically apply after completion or termination survive to the extent necessary to give them effect.
25.7 Non-Waivable Rights
Nothing in this Agreement waives or restricts a right or remedy that applicable law does not permit the parties to waive or restrict.